WHAT INTERNATIONAL DESTINATIONS DO YOU CURRENTLY SHIP TO?
CustomizedToy proudly ships to 13 countries through trusted international e-commerce partners including YunExpress, Wanbang Express and 4PX. For a complete list of available destinations, please refer to the shipping table below or contact us directly for more information.
WHERE DO YOU SHIP FROM?
We currently operate from two warehouses: one located in Wyoming, USA, and the other in Shenzhen, China. Your order will be shipped from the warehouse that best suits the item and destination.
ORDER PROCESSING
Once your payment has been confirmed, you will receive an email confirmation. A second email with your tracking number will follow as soon as your order has been packed and is ready for shipping. Please note that the order confirmation is sent first, as we often receive inquiries about tracking numbers before the order is fully processed.
TOTAL DELIVERY TIME
Total Delivery Time = Processing Time (1-3 working days) + Shipping Time
Processing Time:
We take 1-3 working days to prepare your order. This includes arranging your items, especially if multiple items are ordered, to ensure everything is shipped accurately. Please note that we are typically off during weekends, as most carriers are also unavailable during this time.
Shipping Time:
Shipping time varies based on the destination and the items ordered. Regular shipping usually takes 7-14 business days. For locations like California and New York, delivery may be faster due to more frequent flights.
Additional Considerations:
During the peak season, particularly November to December, carriers may experience delays due to high traffic volumes. Some products may also require additional time for delivery and processing during this period. We appreciate your understanding and patience!
INTERNATIONAL SHIPPING
We're excited to offer Standard Shipping to our international destinations via supported carriers.
|
Shipping Method |
Shipping Fee |
Shipping Time |
|
Standard Shipping |
$5.99 |
7-12 Business Days |
|
Fast Shipping |
$12.00 |
3-7 Business Days |
For information on pricing & shipping times, please refer to the table below.
| North America | Standard Shipping Times | Express Shipping Times |
| United States | 7 - 12 business days | 4 - 7 business days |
| Canada | 7 - 12 business days | 4 - 7 business days |
| Asia Pacific | Standard Delivery Times | Express Delivery Times |
| Australia | 6 - 10 business days | 4 - 7 business days |
| Europe | Standard Delivery Times | Express Delivery Times |
| Austria | 6 - 10 business days | 3 - 7 business days |
| Belgium | 6 - 10 business days | 3 - 7 business days |
| France | 6 - 10 business days | 4 - 7 business days |
| Germany | 6 - 10 business days | 4 - 7 business days |
| Italy | 6 - 10 business days | 3 - 7 business days |
| Netherlands | 6 - 10 business days | 3 - 7 business days |
| Poland | 6 - 10 business days | 4 - 7 business days |
| Spain | 6 - 10 business days | 4 - 7 business days |
| Sweden | 6 - 10 business days | 4 - 7 business days |
| United Kingdom | 6 - 10 business days | 3 - 7 business days |
*Please note: all estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
CONTACT US
If you have any further questions, please contact our customer services at service@customizedtoy.com